1. Information We Collect

ZENITH collects information that you voluntarily provide to us when you submit an enquiry, request a quote, schedule an appointment, or subscribe to our newsletter. This may include your name, email address, phone number, and any additional information you choose to share.

We do not collect sensitive personal data unless you explicitly provide it as part of a bespoke commission or private enquiry.

2. How We Use Your Information

We use your information solely for the following purposes:

• To respond to your enquiries and requests
• To process your orders and arrange appointments
• To communicate with you about your interest in ZENITH
• To send you updates about your bespoke commission
• To send you newsletters if you have subscribed

We do not share your information with third parties for marketing purposes. Your data is never sold or rented.

3. Data Security

All information is transmitted over secure connections (SSL/TLS) and stored in encrypted databases. Access to client information is strictly restricted to authorized ZENITH concierge staff who have undergone confidentiality training.

We implement industry-standard security measures to protect your data against unauthorized access, alteration, or destruction.

4. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Restriction: Request restriction of processing your data
• Portability: Request transfer of your data to another service

To exercise any of these rights, please contact our concierge at privacy@zenith.com. We will respond within 30 days.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For clients who have made a purchase, we retain data for up to 10 years to provide lifetime service and warranty support. For newsletter subscribers, data is retained until you unsubscribe.

6. International Transfers

ZENITH operates internationally. Your data may be transferred to and processed in countries outside your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

7. Cookies

Our website uses only essential cookies necessary for functionality. We do not use tracking, advertising, or third-party analytics cookies. For full details, please refer to our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

For privacy-related questions, concerns, or to exercise your data rights, please contact our Data Protection Officer:

For general enquiries, please visit our Concierge page.